Pricing

Institution-wide pricing. Not a per-seat bill that grows every year.

AI adoption should not be rationed by licence count. Merzal AI is priced as an institutional platform, scoped to institution type, size and deployment model.

Tiers

Three ways to start

Most institutions begin with a department pilot and move to an institution licence once the success criteria have been met.

Department Pilot

No licence fee

Scoped pilot, one department

  • One department in scope
  • Document ingestion included
  • Staff training session
  • Success criteria agreed up front

Institution

Annual platform fee

Whole college, unlimited named users

  • All modules included
  • Unlimited students and faculty
  • Private cloud or hybrid
  • Named deployment engineer

Sovereign

Custom

On-premise, multi-campus

  • Fully on-premise deployment
  • Multi-campus and multi-faculty scope
  • Institution owns the stack
  • Priority engineering support

The pricing model

Why the meter is enrolment, not accounts

How software is priced decides how it gets used. Per-seat licensing does not just cost more at institutional scale — it changes who is allowed to benefit from it.

A per-seat bill makes adoption a cost decision

When every additional user has a price, someone has to decide which departments deserve a licence. The institution ends up rationing the tool it just bought, and the people left out are usually the administrative staff carrying the heaviest routine load.

Enrolment is a number you already plan around

Student intake is budgeted, forecast and known a year ahead. Billing against it means the AI line item behaves like every other institutional cost rather than drifting with however many accounts were created last term.

Faculty and staff cost nothing to add

They are included, so widening the rollout is a scope decision rather than a procurement round. The platform gets more useful as more of the institution uses it, and nothing about the bill argues against that.

The value does not stop when the contract does

The institution owns its documents, index and embeddings and keeps them in an open format. You are paying to build institutional memory, not renting access to your own records.

Cost calculator

Model your institution before you commit a rupee

Planning estimates, not a quote. On-premise pricing is per enrolled student, with faculty, staff and all modules included. Your final price is scoped after a technical review.

Configure your institution

Model your AI cost before you commit

Priced per enrolled student — faculty, staff and every module included. Planning estimates, not a quote.

Enrolled students
2,500

The only figure you are billed on.

Faculty & staff
180

Included at no additional cost

Compare against

Per-seat pricing is costed for all 2,680 people on campus, because that is the coverage Merzal AI gives you. Licensing a smaller group is a cheaper bill for a smaller platform, not the same thing bought two ways.

Your projection

Per-seat licensing

$804,000

per year · 2,680 seats at $25/user/month

Grows with every person you add, and stops the day you stop paying.

Merzal AI · institution-wide

94%

Lower than per-seat licensing

$759,000 kept every year — with all 2,680 people on campus still covered.

$1.50 per student / month · $45,000 a year

How this differs

What you pay for

Per-seat: A paid seat for each of 2,680

Merzal AI: 2,500 students — staff included free

Cost as you grow

Per-seat: Rises with every seat added

Merzal AI: Flat, per enrolled student

Where your data lives

Per-seat: The vendor's infrastructure

Merzal AI: Inside your campus network

If the contract ends

Per-seat: Access stops, nothing remains

Merzal AI: You keep the index and documents

On-premise deployment

The platform runs inside your network perimeter. Nothing leaves the campus, and the institution owns its index, documents and embeddings.

Comparison uses published list pricing and excludes education discounts, which vary by institution. No institution licenses AI campus-wide today — this models what matching Merzal AI's coverage would cost. Server sizing is scoped separately.

Get a scoped quote

Scope

What the fee covers, and what it does not

The second list matters more than the first. A price that hides its exclusions is not really a price.

Included in the platform fee

  • Every module, for every deployment tier
  • Unlimited students, faculty and staff accounts
  • Document ingestion, including OCR of printed and handwritten records
  • Role mapping onto your actual institutional hierarchy
  • Staff training for the people who will use it daily
  • A named deployment engineer

Scoped separately, and why

Server sizing

On-premise hardware is scoped separately after a technical review, because sizing follows peak concurrency rather than headcount. Quoting it before we know your peak would be a guess dressed as a number.

Your final price

The calculator is a planning estimate, not a quote. The figure that matters is scoped after a technical review of your institution, deployment model and document volume.

Education discounts on the comparison

The per-seat figures we compare against use published list pricing and exclude education discounts, which vary by institution. If you have negotiated rates, use those instead — the shape of the argument does not change.

Which deployment model you choose changes the sizing conversation more than the licence — compare on-premise, hybrid and private cloud.

Pricing questions

What finance asks before it signs

Direct answers, including the ones that are less flattering to us.

Why is the price set per student when students are not the main users?

Because it is the one number an institution can predict and plan around, not because students consume the most. Faculty, staff and every module are included at no additional cost — enrolment is purely the billing meter.

What does the pilot actually cost?

A department pilot carries no licence fee. It covers one department in scope, document ingestion, a staff training session and success criteria agreed up front, so there is a defined answer to whether it worked before anyone commits to a licence.

Does the bill grow as more people start using it?

No. The fee is institution-wide and billed against enrolment, so switching the platform on for another department does not change it. That is the substantive difference from per-seat licensing, where cost rises with every account.

What happens to our knowledge base if we stop paying?

The institution keeps it. Your documents, index and embeddings belong to you and are exportable in an open format at any time, without negotiation. In an on-premise deployment they are already on your own hardware.

Get a scoped quote for your institution.